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Read this page before raising any request. The conditions below apply without exception — knowing them upfront saves time for everyone.
No refunds. All sales are final under any circumstance.
No returns. We do not accept returned items.
Replacements only — within 7 days, with proof of purchase, and an unboxing video for damaged items.
Window from date RECEIVED
Replacement per order
Charge for second replacement
Replacement requests must be raised within 7 days of received. After 7 days, no exchange can be offered under any circumstances.
To qualify for a replacement, all three conditions below must be met:
One free replacement is offered per order. If a second replacement is required, a charge of ₹500 applies.
A valid receipt or proof of purchase is mandatory. No replacement request can be processed without it.
We do not accept returns. No exceptions.
The following are non-returnable regardless of condition or reason:
No refunds are issued under any circumstances. All sales are final.
You must record a complete, uninterrupted unboxing video at the time of delivery. Claims for missing or damaged items will not be processed without this video. No exceptions.
The sealed package before opening, and all contents as they are revealed without interruption. Recordings that begin after the package is already open are not accepted.
The unboxing video protects you as much as it protects us. It provides clear, timestamped evidence of your order's condition on arrival — allowing us to resolve your request quickly and without dispute.
Contact us through the Contact page within 7 days of purchase. Have your proof of purchase and unboxing video ready before reaching out — requests cannot be actioned without both.
Italian slipcovers for every piece of furniture you love — sofas, sectionals, armchairs, runners and beds. , Tailored by WavyTech™ to fit any shape, any home.
